Operations & Inventory Management

Tightly integrate your operational processes into Sage 300, improving both productivity and customer service

Streamline item tracking, handling, shipping, returns & repairs - all from Sage 300

Return Material Authorizations

Track returns & repairs from within Sage 300

  • Consistent, configurable processes replace error-prone manual ones
  • Reduced stock write-offs thanks to better item tracking
  • Maximize cost recovery by correctly charging for repairs
  • Inventory and financial records are kept up to date and synchronized

Learn more →

Bin Tracking

Track inventory across multiple bins within Sage 300

  • Warehouse staff know exactly where to store and find any inventory item
  • Faster turnaround, reduced handling costs
  • All bin information is held within Sage 300
  • No need for a separate warehouse management system just to track multiple bins in one Inventory Control Location

Learn more →

Freight SmartLink

Streamline integration between Sage 300 and your freight carriers

  • Integration between Sage 300 and selected single and multi-carrier systems
  • Add freight charges to Sage 300 orders for automatic cost recovery
  • Record actual freight costs in Sage 300, allowing you to easily reconcile freight carrier invoices
  • Record consignment note numbers, facilitating self-service order tracking via the carrier’s website

Learn more →

Testimonials

Orchid RMA allowed our client to improve customer service, and reduce inventory handling costs.

ALLEN CHANES, MSI TECHNOLOGIES, NEW JERSEY, USA

Orchid RMA works wonderfully and saves us a ton of time and effort. It has streamlined, secured and enhanced our processes while allowing for way better tracking and reporting. Thank you for your product, I am a happy customer!

JODY ROBERTS, ACCOUNTING MANAGER, MAXILL INC, ST THOMAS, ON, CANADA

Customers are benefiting from more efficient internal processes and up-to-date status tracking, while we are able to automatically record restocking fees and handling charges to improve profitability. It's a win-win situation.

LADONNA PITT, CUSTOMER SERVICE MANAGER, US DIGITAL MEDIA, PHOENIX, AZ, USA

Learn More

RMA - Overview

Robert Lavery gives a brief overview of Orchid's Return Material Authorizations add-on module for Sage 300.

Track returns and repairs accurately. Improve efficiency and customer service using consistent, configurable workflows, all from within Sage 300.
Bin Tracking - Overview

Robert Lavery gives a brief overview of Orchid's Bin Tracking add-on module for Sage 300.

Track items against multiple bins within a Sage 300 Inventory Control location.
Freight SmartLink - Demo

Anne demonstrates how Orchid's Freight SmartLink add-on module for Sage 300 can add freight charges to orders, and provide bi-directional integration with freight management systems.
US Digital Media
US Digital Media are a major player in the media duplication and storage industry, distributing thousands of products to users and resellers around the world. They and their customers benefit from increased efficiency of managing product returns by using Orchid's RMA.
Return Material Authorizations