Articles

Browse here for announcements and general interest articles. Use the menu bar above (or main menu drop-down) to access monthly newsletters, product news, and events.

Welcome Emma
Orchid Welcomes Emma!
A big welcome to Emma Fouche, the newest member of the Orchid team.
 
Victory
One Trade War that’s easy to win
President Trump raised many eyebrows by declaring that trade wars are good. When he said they were easy to win, he may have been onto something.
 
Earth Horizon
Scanning the Security Horizon
Security priorities will vary from business to business, but there are common themes. We also look at a few epic security failures, and list ways that Orchid products can contribute to your security regime.
 
Tennis image
Many Happy Returns!
As we celebrate Roger Federer’s successful defence of his Australian Open tennis title, it's timely to remember that when focusing on your service you shouldn't lose sight of how you handle your returns!
 
Breaking News
Announcing EFT Processing for Payroll
By popular demand, Orchid's EFT Processing module now supports Sage 300 US & Canadian Payroll
 
Satisfied Customer
Keep the Customer Satisfied
“Just trying to keep my customers satisfied” was an admirable goal back in 1970, but the world has moved on. We now need to create Raving Fans and Promoters if we are to survive and thrive in a more competitive marketplace. Here are some insights into what drives customer satisfaction, and where to start if you want to stand out from the pack.
 
Sydney Firworks
Orchid welcomes you all to 2018
We've watched the famous fireworks on Sydney Harbour, popped the Champagne corks, and spent a relaxing few days with family and friends. We're now back on deck, and ready to hit the ground running for 2018.