Customer Satisfaction - Webinar

Anne discusses what drives customer satisfaction, and the use of Net Promoter Score as a feedback mechanism, and the role Orchid products can play.

She demonstrates how a range of Orchid's Sage 300 add-on modules (e.g. RMA, Extender, Notes, DML, Process Scheduler) can contribute to turning passive customers into 'raving fans'.
(10-Jan-2018)