News

Orchid Partner News
 
Learn how add-on modules from Orchid Systems can help you tailor Sage 300 to affordably meet your clients' requirements, and how Solution Providers can expand their consulting opportunities by partnering with Orchid.
 

Orchid Sales Tip

A short payback period means an easy purchase decision

There is nothing quite like the prospect of very short payback period, perhaps as little as a few weeks, to focus the mind of an accountant contemplating an investment decision. Moving from paper based cheque payments to an automated EFT solution can often provide that sort of return on investment.  

Read about our EFT Processing ROI Calculator tool. It can help make the numbers add up, and that might just make the difference when trying to get a prospect across the line on such a move.
 

Featured Product EFT Processing

EFT Processing is Orchid's best selling Sage 300 add-on, and it's not hard to see why. Even with relatively modest transaction volumes the return on investment in terms of time and materials savings can be impressive. And that's before you take into account the reduced exposure to fraud, and the improved service provided to vendors and/or customers.

Orchid's EFT Processing module doesn't just cover automation of payments - it also supports processing of receipts via direct debit, and submission of positive pay files to banks. For more on this product watch the overview video below, and look at the EFT Processing product page. You can also read this news article that shines a light on how transitioning to EFT right here at Orchid inspired our very own Susan to start quoting Shakespeare!
EFT Overview
Watch Robert Lavery provide an Overview of Orchid EFT Processing

Orchid Case Study


What's the tipping point where replacing manual cheques with EFT makes sense? 10 a month? 50? 100? With close to 50,000 annually, it was a pretty easy decision for Grant Thornton LLP.


Less easy was choosing which of the many available EFT solutions to run with...until they looked at Orchid's EFT Processing module. Seamless integration with Sage 300, and Orchid's responsiveness when it came to customizing file formats to suit multiple banks, made it "just the best fit". And the ROI was virtually immediate. Read our Case Study here.
 

Tips and Tricks


EFT Processing provides some logging of changes "out of the box", but you can take it much further by using Extender. To get some ideas, read our News Article on Logging & Alerts in EFT Processing. 

Our most common EFT questions relate to bank file formats, so we've combined most of the answers into a single Demystifying EFT Formats KnowledegeBase article (login required).

We also recommend reading the KnowledgeBase articles (login required) about some of the less well known features of EFT Processing, including: 
 

Product News
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v2018 is coming!

Sage recently released Sage 300 v2018, and we are working on a compatibility release of all our modules, starting with EFT Processing. We're also planning to start releasing Web screens around the end of the calendar year, and add new features in V2018 PU1 shortly afterwards. To get the latest on where we are up to, read our v2018 KnowledgeBase article (login required).
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Extended Notes

We're so excited about the multitude of uses our partners are finding for combining Extender Scripts and Notes that we've given the pairing its own name.  Read all about it in this Extended Notes news article. It might just inspire you to come up with a creative and cost-effective solution to some Sage 300 client problem that's been keeping you awake at night.
Other recent product updates include:
(Login required to access resources and articles) The following new sample Extender Scripts are now available for download:
  • Display Sales History - Extended Note sample script
  • OE Send Email - Send an email from Order Entry based on Extender email template
The following new Info-Explorer Cubes are now available for download:
  • Bin Tracking Transfers History
  • RMA Returns v OE Sales Analysis
  • PJC Revenue & Costs, Actual v Budget
  • Extender Logging (use with Extender sample script)
 

Support Roundup

Orchid Support FAQs

The following KnowledgeBase articles (login required) answer some of our most commonly asked support questions from recent weeks: Sales & Training Videos:
We continue to publish product overview, demo and training videos to the Resources area of our website, and also to YouTube. As always we invite you to subscribe to our YouTube channel, so you'll be among the first to know when we upload something new.
 

Orchid Events Plus
Anne and Steve have recently returned from Dubai, and as this newsletter goes out Anne is providing customer training in Johannesburg, South Africa.

Online Training:
We've scheduled the following webinars for our partners. To find out more or register, go to our Events page. where you'll also be able to see anything else we may have planned.
  • Extender (focusing on our new sample scripts) - September 27th & 28th
  • EFT Processing - October 4th & 5th
  • Budgeting & Forecasting (with Info Explorer & Optional Tables) - October 18th & 19th
Interested in the online training, but the dates or times don't suit you? Register anyway - we'll video the session, post it on YouTube, and email you a link.
 

Looking for any of our previous Orchid Partner News emails?

Good news - they are now all available on our website.
 

Ideas welcome!

We’d love to hear from you if you have any suggestions for blogs, technical articles, webinars etc. Don’t be shy, just contact us.