News and tips for supporting the 7000+ businesses who rely on Orchid’s Sage add-ons.
(Note: Links to KnowledgeBase and other partner-only resources will require you to log in to our website.)

A Check(ered) History, an Electric Future

We examine why the US, the world’s largest economy, remains so attached to check/cheque payments. The answer isn’t black and white.

EFT Processing (for Sage Intacct):

News: Our latest Product Update includes a range of enhancements, including new User Interface features and better support for large EFT files
Tip: How to Configure EFT Employee Details
Support: See the Online Help FAQ pages for answers to common questions
Support: Problems with Create EFT File? See our troubleshooting tips

(Sage 300) Product News:

EFT Processing: The latest PU resolves a remittance printing issue caused by conflicting delivery methods
Report Runner: The latest Information Manager PU resolves an Excel compatibility issue
Bin Tracking: The latest PU improves auto-pick for items with both serial and lot numbers
Extender (Developer): The latest PU includes a range of improvements - refer to release notes for details

Tips for:

EFT Processing: Demystifying EFT formats
Document Management Link: Configuring DML to display AR Invoices on AR screens
Document Management Link: Using DML with Sage 300 French language users
Report Running: Schedule our User Activity Report to run each month

Support for:

EFT Processing (Payroll): Now supports Canadian Payroll 8.0B, including the 2024 Tax Update
Bin Tracking: How to clear down transactional data
Extender (Developer): Deleting Extender Scripts from the Desktop

"Orchid Extender allows us to consistently deliver value to our customers that exceeds the cost of the custom work. We almost never have to say ‘No’ anymore!"
RAINER ZIMMERMANN, VP BUSINESS DEVELOPMENT, GENATEC, CANADA

Upcoming Events:

9-Apr: Orchid Pre-Conference Training, Joburg (Sage 300, see below)
11-14 Apr: TPAC Southern Africa (Sage 300, South Africa)
16-Apr: Orchid Webinar - Spotlight on EFT Processing for Sage Intacct

See our Events page for full event details. Follow us on LinkedIn for event announcements & other updates.

Johannesburg Training (9-Apr)

We'll be conducting FREE face-to-face training for Sage 300 sales professionals and consultants in the lead-up to the upcoming TPAC Southern Africa conference.

This full day of "Orchid Speed Training" will help you identify opportunities for selling Orchid modules, and provide tips on how to effectively implement them. More Info and Registration here.

Videos you might have missed:

Webinar: Spotlight on Info-Explorer

Our March Webinar shined the spotlight on Info-Explorer, Orchid's affordable Business Intelligence tool, with tips on how to make cubes more dynamic and easier to use.

Spotlight on Extender for Sage 300 Architecture

Anne discusses how Extender works with the Sage 300 architecture to configure logs, send email alerts and notifications, and customize Sage 300 business logic and screens.

Artlcles you might have missed:

Sage Transform Wrap-Up

A quick look back at the recently-completed Sage Transform. Let's make sure what happens in Vegas doesn't stay in Vegas!

Follow our Social Media feeds for breaking news

News

A Check(ered) History, an Electric Future

Johannesburg Training (9-Apr)

Webinar: Spotlight on Info-Explorer

Spotlight on Extender for Sage 300 Architecture

Sage Transform Wrap-Up

North/South/Central America and the Caribbean

Robert Lavery

Asia Region

A-Plus Software Limited (ID#82011633)

Australia and New Zealand Region

Sage Business Solutions

Africa Region

Sage South Africa (Pty) Ltd

Middle East Region

Sage Middle East