News and tips for supporting the 7000+ businesses who rely on Orchid’s Sage add-ons.
(Note: Links to KnowledgeBase and other partner-only resources will require you to log in to our website.)

Australia Joins the Cheque-Out Queue

Australia recently joined the growing list of countries that have either stopped using cheques or have announced plans to do so.

EFT Processing (for Sage Intacct):

News: Support for A/R Payments to create EFT Files for Customer Direct Debits was released in late May
Tip: Learn about c reating a Positive Pay file in EFT Processing
Tip: Using cloud service drives (Box.com, DropBox, etc.) to store your EFT Files
Support: Resolution of EFT File Download issue caused by double quotes in certain fields

Product News:

Sage 300 v2023 PU3: All Orchid modules are compatible with this System Manager PU but, as per Sage release notes, it is important that you review all instructions prior to installing
Extender (Developer): We've recently added 4 new sample scripts

Tips for:

EFT Processing: Configuring a Payment Effective Date when creating an EFT File
Bin Tracking: Using our custom program to import a stock count
Document Management Link: Configure DML to display documents on the G/L Transactions screen

Support for:

All Orchid Modules: This Compatibility Advice article covers compatibility with various Sage 300 versions and System Manager PUs
Extender (Developer): Configuration tips for printing reports from Extender scripts

"Orchid’s solutions allow us to stay relevant in this ever-evolving market by offering the modern, flexible functionality our clients expect."
RAINER ZIMMERMANN, VP BUSINESS DEVELOPMENT, GENATEC, CANADA

Upcoming Events:

18-Jul: Orchid Webinar - Spotlight on Process Scheduler

See our Events page for full event details. Follow us on Twitter and/or LinkedIn for event announcements & updates.

Videos you might have missed:

Webinar: Spotlight on Document Management Link (Sage 300)

Our June 2023 webinar demonstrated various DML scenarios, answered common support questions, and showed how DML can be used with other Orchid modules.