News and tips for supporting the 6000+ businesses who rely on Orchid’s Sage 300 add-ons.
(Note: Links to KnowledgeBase and other partner-only resources will require you to log in to our website.)

Sage Partner Summit take-outs: Read our wrap-up article for thoughts on the Dallas event
Extender (Developer): A minor new feature for modifying UI Label properties

EFT Processing: How to refund a customer using EFT Processing
Inter-Entity Trade: How to update audit records to "Manually fixed"
Extender (Developer): How to deactivate an Extender Script (without deleting it)

Notes & Web Screens: Changing the Session Date in Web Screens
Various Modules: Emailing using Gmail from Orchid modules
Inter-Entity: Resolved mapping issue between OE Shipment Tracking No & PO Receipt fields
Extender (Developer): Resolving an error when exporting an Extender module
Web Screens: Status Update on the availability of Sage 300 Web Screens for Orchid modules

Upcoming Events:

19-Jul & 16-Aug: Orchid Webinars - Topics to be advised
9-11 Sep: TPAC Pre-Conference Training (see below)
11-13 Sep: TPAC 2022 (Vancouver)

See our Events page for details and registration. Follow our Twitter account for event announcements & updates.

TPAC Pre-Conference Training

Orchid will be celebrating our return to TPAC with these three events, which are now open for registrations:

9-Sep: Developer Training - customizing Sage 300 with Extender Developer, using Python. (Also open to Online participants.)
10-Sep: Consultant Training - advanced consulting tips & tricks for Orchid’s Sage 300 add-ons.
11-Sep: Sales Training - a free 1/2 day event on selling and supporting Orchid's Sage 300 add-ons.

This App enables the use of Long I/C Vendor Item Descriptions:

Adds a new column to the Vendor Item Details screen grid
Accepts descriptions of up to 180 characters, stored in a custom table
They are automatically added to PO line optional fields so they can be included in reports, or in orders to vendors.

Articles you might have missed:

Sage Summit 2022 Wrap-Up

We reflect on our recent trip to Dallas, and list our stand-out impressions and memories.

Product Returns - a Necessary Evil?

Product returns can be a headache, a waste of resources, or an opportunity. Are you getting the balance right?

Time to reconnect with the office?

One large Australian company is taking a creative approach to enticing staff back to the office.

Follow us on Twitter for breaking news

Follow our Twitter feed @orchid_systems to be notified of new events, product announcements and other breaking news.

Browse our previous Newsletters and Articles

Just go to the News page on our website and select the Newsletters or Articles tab.

Ideas welcome!

News

Sage Summit 2022 Wrap-Up

Product Returns - a Necessary Evil?

Time to reconnect with the office?

North/South/Central America and the Caribbean

Robert Lavery

Asia Region

A-Plus Software Limited (ID#82011633)

Australia and New Zealand Region

Sage Business Solutions

Africa Region

Sage South Africa (Pty) Ltd

Middle East Region

Sage Middle East