News and tips for supporting the 6000+ businesses who rely on Orchid’s Sage 300 add-ons.
(Note: Links to KnowledgeBase and other partner-only resources will require you to log in to our website.)

Sage 300 v2022: Our Compatibility Advice article gives the latest status for this and other Sage 300 versions.
EFT Processing: We've recently added formats for multiple banks in multiple countries, and continue to add and update more each month.

Information Manager: Using Document Management Link to document Report Runner setup.
Extender (Developer): Connect to another Sage 300 database from an Extender script.
EFT Processing: Using File Sequence Number in your EFT file.
Inter-Entity Trade: Sending Tax Details to the target document.

EFT Processing: Error Code 380 when printing remittance advices.
EFT Processing: Support for Vendor/Customer Number Change.
EFT Processing: EFT Web Screens troubleshooting (e.g. screens not loading).
Notes: Troubleshooting when Notes not showing for some users.
Extender (Developer): Online Help for upgrading to Python 3.8.8.

These two Apps from the Extender Marketplace perform complementary functions, but can also be used independently:

Screen Permissions: Apply highly granular, user-configurable permissions to any Sage 300 screen.
Field Level Security: Apply custom access control logic to any field in Sage 300. Hide or disable fields for users without edit permission.

Articles you might have missed:

Customer Boot Camp Revisited (Communication)

Many things have changed since 2006, but effective communications are as important as ever for building and maintaining customer loyalty.

Introducing the Extender Marketplace

We’re excited to announce Orchid’s latest initiative - Extender Marketplace. A one-stop-shop for Sage 300 customizations.

What Makes Customers Sticky?

Sage analysis shows an impressive correlation between the use of ISV products and customer retention rates.

Videos you might have missed:

Drill to EFT Screens (Extender App)

A short demo of this Extender App. Add EFT buttons to selected AP & AR screens, allowing you to directly open the associated EFT Processing screen.

Extender Marketplace - Launch Webinar

In this recording of our June 2021 Webinar, we introduce the Extender Marketplace, and demonstrate a selection of the listed Extender Apps.

Upcoming Events:
With COVID-19 disrupting our travel plans we're focusing on Webinars and other virtual events to stay in touch.

17-Aug: Orchid Webinar - Topic and date TBC
08-Sep: Orchid Webinar - Topic and date TBC

See our Events page for details and registration. Follow our Twitter account for event announcements & updates.

Follow us on Twitter for breaking news

Follow our Twitter feed @orchid_systems to be notified of new events, product announcements and other breaking news.

Browse our previous Newsletters and Articles

Just go to the News page on our website and select the Newsletters or Articles tab.

Ideas welcome!

News

Customer Boot Camp Revisited (Communication)

Introducing the Extender Marketplace

North/South/Central America and the Caribbean

Robert Lavery

Asia Region

A-Plus Software Limited (ID#82011633)

Australia and New Zealand Region

Sage Business Solutions

Africa Region

Sage South Africa (Pty) Ltd

Middle East Region

Sage Middle East