News and tips for supporting the 7000+ businesses who rely on Orchid’s Sage add-ons.
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A Paper Trail that leads to EFT

Even where payment by cheque (or check) is still an option, the momentum towards fully digital payments is unstoppable.

EFT Processing (for Sage Intacct) - News:

Refer to this Sage Intacct Roadmap article for our development plans, plus responses to common questions about functionality

Tips & Support:

Tip: We often get asked...What is a Bank Specification?
Support: What to do if the Orchid EFT Tab shows all EFT Custom Fields, but no "EFT File Type" drop-down

(Sage 300) Product News:

All Modules: Refer to this Sage 300 Roadmap article for our current development plans

Tips for:

EFT Processing: How to take a generated EFT file and Convert to Excel format
Report Runner: Displaying today's date as the Initial Value in a Report Runner parameter

Support:

Document Management Link: Debugging Tray Icon issues if the DML/Notes Alert Box doesn't display
Process Scheduler: If you encounter an "Invalid User/Password" error after an upgrade

Info-Explorer Tips:

Tip: Where to find Info-Explorer Resources (e.g. features, videos, online help, user guides).

"When faced with a customer need or interest, Orchid is typically where I first look!"

GERRY DURANT, D&A BUSINESS MANAGEMENT SOLUTIONS, CANADA

(Our Events page lists all upcoming events)

18-Mar: Orchid Webinar (Topic TBA)
3-5 Jun: Sage FUTURE (Atlanta)

TPAC 2025 North America (Toronto)

5-Apr: Orchid Training Day (Toronto)
6-8 Apr: TPAC Conference - Register here!

When registering for TPAC, please mention that you heard about it from Orchid!

Videos you might have missed:

Webinar: EFT Processing for Sage 300 (Tips & Resources)

Our February webinar promised you’d learn 5 (or more) things you didn't know about Orchid's EFT Processing for Sage 300. We gave an overview, explained the data needed for setup, and answered 20 or so frequently asked questions.

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News

A Paper Trail that leads to EFT

"When faced with a customer need or interest, Orchid is typically where I first look!"

Webinar: EFT Processing for Sage 300 (Tips & Resources)

North/South/Central America and the Caribbean

Robert Lavery

Asia Region

A-Plus Software Limited (ID#82011633)

Australia and New Zealand Region

Sage Business Solutions

Africa Region

Sage South Africa (Pty) Ltd

Middle East Region

Sage Middle East