News and tips for supporting the 7000+ businesses who rely on Orchid’s Sage add-ons.
(Note: Links to KnowledgeBase and other partner-only resources will require you to log in to our website.)

Integrated might hit the target, but Embedded hits the bullseye!

Integration can soften the barriers between applications, but embedded software (like Orchid’s Sage 300 and Sage Intacct modules) takes this to the next level.

TPAC 2025 Southern Africa (Johannesburg)

Feb 19: Orchid Training Day (Joburg) - Register now!
Feb 20-22: TPAC Conference - Register here!

TPAC 2025 North America (Toronto)

Early Bird discount ends on 31-Dec-2024
Apr 5: Orchid Training Day (Toronto)
Apr 6-8: TPAC Conference - Register here!

When registering for TPAC, please mention that you heard about it from Orchid!

Start planning now for TPAC 2025!

EFT Processing (for Sage Intacct) - News:

Refer to this Roadmap article for our development plans, plus responses to common questions about functionality.

Tips & Support:

Tip: Gathering the data needed for EFT Setup
Tip: How to Sort records, and add or remove Filters, in EFT Processing
Support: If a user can't see all files in EFT Files list (Deleting browser Local Storage options)
Support: What to do if your file is rejected by the bank

(Sage 300) Product News:

v2025 Orchid modules are now compatible with System Manager v2025 PU1. Read this article for details and the current status.
Notes & DML: Web screens for v2024 are now available in PU13.00. (Web screens for v2025 were released in November.)
Other Releases: Several other PUs are scheduled within the next few days - keep an eye on our Product News page for updates.

Tips for:

EFT Processing: Prevent selected users from running EFT Reports
Document Management Link (DML): How to enable new DML Users. (This is now done in the I/M License screen.)
Notes & DML: How to attach Notes (or Documents) to Optional Fields

Support:

EFT Processing: How to fix a blank Remittance Advice
End of Support for v2022: Consistent with Sage's policy, we only support the 3 most recent versions of Sage 300. Accordingly, support for all v2022 modules ends on 31-Dec-2024.

Info-Explorer Tips:

Learn how to Create Dashboards for your cubes
Info-Explorer provides various Security Options

"I always tell my clients about Orchid’s excellent support processes and responsiveness when recommending their products!"

MATTHEW FRAMPTON, VISION 33, CANADA

Videos you might have missed:

Webinar: Getting Started with EFT Processing for Sage Intacct

Our latest webinar explained and demonstrated the steps needed to get Orchid's EFT Processing up and running for Sage Intacct AP & AR.

Articles you might have missed:

TPAC Comes of Age

In this article, we explain what makes TPAC (Third Party Advantage Conference) for Sage 300 so special.

We are thrilled that TPAC’s expansion into Africa and Asia has made it more accessible to our global partners.

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News

Integrated might hit the target, but Embedded hits the bullseye!

"I always tell my clients about Orchid’s excellent support processes and responsiveness when recommending their products!"

Webinar: Getting Started with EFT Processing for Sage Intacct

TPAC Comes of Age

North/South/Central America and the Caribbean

Robert Lavery

Asia Region

A-Plus Software Limited (ID#82011633)

Australia and New Zealand Region

Sage Business Solutions

Africa Region

Sage South Africa (Pty) Ltd

Middle East Region

Sage Middle East