News
 
News and tips for supporting the 6000+ businesses who rely on Orchid’s Sage 300 add-ons.
(Note: Links to KnowledgeBase and other partner-only resources will require you to log in to our website.)
 
 
 
 
 
 
  • Bin Tracking: The latest PU features new reports, and various other enhancements
  • v2022 Sample Data: Still coming soon! Keep an eye on this article for status updates
 
 
 
 
  • Holiday Season: See our end-of-year message below about potential support impacts during the Christmas & New Year period.
  • Various Modules: Using Office 365 with Multi-Factor Authentication (MFA) and App Password
  • Information Manager: Remember to turn off logging if you enable DEBUG for troubleshooting
  • v2019 Support: Consistent with Sage's policy, we only support the 3 most recent versions of Sage 300. Accordingly, support for all v2019 modules ends on 31-Dec-2021.
 
 
 
Verify that all order lines are divisible by a non-stocking Unit of Measure, so they will not need to be repacked for shipping.
  • When an order is posted, each line in the order is checked.
  • If the quantity ordered is not evenly divisible by a specific non-stocking Unit of Measure, an error is raised and the operator is notified.
 


Upcoming Events: 
With COVID-19 disrupting our travel plans we're focusing on Webinars and other virtual events to stay in touch.
  • 18-Jan: Orchid Webinar - Topic TBA
See our Events page for details and registration. Follow our Twitter account for event announcements & updates.
 
Articles you might have missed:
 
 

An End-of-Year Message from Orchid


Some of us will be taking time off to recharge our batteries for 2022. Please excuse us if our support responses are a little slower than usual during the holiday season.
 
 
 

“Are we there yet?” How to break Hofstadter’s Law


Software projects are notorious for going over time and over budget. Orchid Extender can help you avoid becoming a statistic.
 
 
Videos you might have missed:
 
 
 
What's new in EFT Processing - Webinar

For our Dec-2021 webinar, Nathalie and Anne demonstrated recently added features. They also shared tips on how to make the best use of some EFT features you may not be familiar with.
 
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Ideas welcome!

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