Orchid Partner News - March 2020

The latest news and tips for selling to and supporting the 5000+ businesses who rely on Orchid’s Sage 300 add-ons every day.

(Note: Links to KnowledgeBase, Community and other partner-only resources will require you to log into our website.)

The COVID-19 pandemic has created an unprecedented focus on working from home as employees are encouraged (or forced) to avoid the office. Do your customers have the tools they need to support operational continuity and maintain staff productivity through this challenging period?

These products from Orchid Systems allow remote workers to access business-critical information from within Sage 300, reducing their reliance on centralized, physical repositories and documentation.

Notes automatically displays information where and when it's needed, linked to specific Sage 300 screens or field values. Say goodbye to monitors plastered with personal reminders, or thumbing through operations manuals.

Gearing up for Remote Working

Document Management Link provides Sage 300 users with context-sensitive access to relevant documents (e.g. POs, Invoices, Contracts), or other artifacts like emails and email attachments.

Introducing the Orchid Community: We recently launched a forum for the sharing of ideas relating to Orchid products. Log into our KnowledgBase as normal, and look for the Community link. Steve's welcome post provides more information, including community guidelines.

Tip for Mac Users: Steve has posted a Community tip on Running Sage 300 on a Mac with no Insert Key, which can be a problem when inserting lines into grids.
All Modules: Installing Visual Process Flows for Orchid modules.

COVID-19 Statement: Orchid Systems expects it to be "Business as Usual" when it comes to supporting our partners through the challenging times ahead. Read our statement here.
Information Manager: Turning on logging to diagnose Tray Icon issues.
Emailing (EFT Processing & other modules): Configuring a port in the SMTP server.

“I’ve just started using Orchid’s EFT Processing for Payroll to send out T4s by email. It worked PERFECTLY! This will now be my go-to solution for all other clients. Finally, an 'all-in-one' solution for payroll that doesn’t involve multiple products. Thank you to the Orchid team for putting our clients’ needs first.”

NICOLE BOILEAU, THE SOLUTION PROVIDER NETWORK, ONTARIO, CANADA

Up in the Air:
Thanks to COVID-19 our immediate plans for business travel are very much up in the air - or grounded, to be more accurate. We look forward to getting back on the road as soon as it is safe, responsible and possible to do so.

Webinar Wednesday:

15-April? Keep an eye out for the invitation email once the time and topic have been confirmed.

See our Events page for details and registration. Follow our Twitter account for event announcements & updates.

News Articles you Might have Missed:

Python - Top of the Pops: The scripting language used by Orchid Extender is on top of the world according to these surveys of programming language popularity.
Orchid Award Winners: Congratulations to BAASS and Equation Technologies for taking out Orchid's North American Business Partner awards for 2020.
Forecasting Success: Most start-up ventures never get out of first gear, while others slip into the fast lane of growth. Accurate forecasting is a common trait of those that make it.

Videos you Might have Missed:
These two videos relate to Orchid products that support remote working and collaboration. They aren't new, but in light of present circumstances, we thought they were relevant.

Document Management Link Quick Tip